Want to know how bad your local GP practice is doing amid England’s endless appointment crisis?
MailOnline has put together all the NHS data into one fascinating interactive tool that gives you everything you need to know in one go. App readers can use it by clicking here.
It allows you to search any practice in the country and find out what percentage of appointments are held face-to-face, how many patients are seen on the same day they called and how satisfied they are with their GP – and much more.
The data examined is from November, the last fully comparable figures available.
In that month, national statistics showed that the number of face consultations fell to 69 percent.
Bath Road Surgery in Hounslow had the lowest percentage of appointments held face-to-face in November, at just 15.3 per cent. MailOnline did not include GP practices, of which more than 20 percent of appointments are held in an ‘unknown’ manner, in the analysis or GP practices that only offer remote consultations
Ashburnham Road Surgery in Bedford came in second for in-person appointments at 15.5 per cent
Droylsden Road Family Practice in Manchester was one of the lowest rated GP practices in the country according to the Patient Survey, with only 28 per cent rating it as ‘good’
Whitehill Surgery in Aylesbury was another low position in the patient survey, also scoring 28 per cent
This was slightly lower than in October (71.3 percent), the highest rate since the onset of Covid.
Despite an upward trend in 2022, the proportion of consultations conducted face-to-face is still well below the pre-Covid 80 percent level.
Bath Road Surgery in Hounslow had the lowest rate of face-to-face appointments in November at just 15.3 per cent, according to NHS data.
This was followed by Ashburnham Road Surgery in Bedford, which came second for in-person appointments at 15.5 per cent
MailOnline did not include operations in which more than 20 percent of appointments are held in an ‘unknown’ manner, or operations that only offer remote consultations, in its analysis.
But in an annual poll, Droylsden Road Family Practice in Manchester left its patients among the most dissatisfied in the country.
Only 28 per cent of patients surveyed in a national NHS survey rated GP practice as ‘good’.
Whitehill Surgery in Aylesbury was another low position in the patient survey, also scoring 28 per cent.
Top GPs have stated that the current balance between in-person and outside appointments is about right and that patients should not be given in-person appointments if there is no clinical need for one.
But campaign groups disagree, phone or online alerts aren’t for everyone, and aren’t always the best way to diagnose patients.
Britons are also suffering from the ‘8am scramble’ to get a GP appointment as people worried about health problems flood phone lines trying to contact their GP.
This map shows the 50 GP practices with the lowest percentage of face-to-face appointments according to official NHS data. MailOnline’s analysis excluded practices where the mode of appointment was unknown for more than 20 percent of their consultations and where the GP service did not routinely offer regular face-to-face appointments, such as care home services. NHS Digital describes this data as ‘experimental’ meaning it may not show the full picture and is more prone to reporting errors
The share of GP appointments held face-to-face fell to 69 percent in November, a slight reversal after months of steady improvement since last February. While the figure is above the pandemic’s low point, it’s still a far cry from the 80 percent of pre-Covid appointments that were held in person
The latest NHS data on GP appointments for November showed the majority were not with a GP, but were picked up by another member of staff, such as a nurse or paramedic
Despite multiple health secretaries promising change, campaigners and patient advocates fear not enough is being done to resolve the crisis.
Some have even added that it appears ‘certain practices don’t want to see patients’ and are concerned that remote consultations are becoming the norm for some UK GPs, who earn an average of £110,000 a year.
Why Britons struggle to get a GP appointment is complicated.
It’s partly caused by hundreds of surgeries closing over the past decade, forcing millions of patients to switch doctors.
NHS statistics show there were fewer than 6,500 practices open in England this year – up from 8,100 in 2013.
Practice closures put even more pressure on the GPs who remain, as patients of those who closed their doors join ‘soulless’ mega-practices.
Many GP organizations are now warning that GPs are responsible for too many patients, with some parts of the country now having more than 1,000 patients per doctor.
Official figures show average GP wages rose by around £10,000 to almost £112,000 during the pandemic in the latest reporting period
There were just 27,558 full-time equivalent fully qualified GPs employed in England last month, 1.6 per cent fewer than the 18,000 registered in June 2021. It was 5.3 per cent fewer than the more than 29,000 employed in June 2017.
Experts have said this is both unsafe for patients – who are rushed by doctors through appointments with huge workloads – and also contributes to GP burnout.
Many GPs choose to retire, move abroad or work in the private sector at the age of 50 because of complaints about rising demand, paperwork and aggressive media coverage.
At the same time, the population has also grown, deteriorating the ratio of the patient list.
MailOnline’s data is compiled from various NHS sources.
Not all GP practices have provided data to all these different sources, so some aspects of their services are unknown.
In addition, the data on in-person appointments is classified as experimental by the health service’s statistics organization NHS Digital, meaning there could be errors affecting the data.
Patient experience data comes from the latest annual GP Patient Survey, an NHS-funded poll that collects information from two million Britons about their experience of primary care.